Managed Services

The IT world is under constant pressure to align with their business needs and reach strategic goals. Organizations realize sourcing is the most efficient way to get the best IT services that not only meet these needs, but also reduce infrastructure costs. Taking advantage of managed services allows IT to get the most out of technology while delivering maximum value. 

Viscosity’s team of Oracle experts can maintain your infrastructure and improve serviceability to your business units by providing the following: 

  • Complete lights-out monitoring and management of your database environment
  • Onsite and/or remote 24/7 production database and Linux support
  • Onsite and/or remote 24/7 engineered hardware systems support
  • Onsite and/or remote 24/7 ZFS Storage Appliance support
  • Linux administration support
  • Oracle and SQL Database administration support
  • Development DBA services and support
  • Annual PSUs
  • Capacity planning
  • Performance management
  • Advisor consultation